We collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when you fill out forms or contact us.
• Business Information: Company name, website URL, industry/sector, and business size.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser information.
• Project Details: Information about your business needs and project requirements when you request services.

We use the information we collect for the following purposes:

• To provide and maintain our services
• To process and fulfill service requests
• To communicate with you about your projects
• To improve our services and website
• To respond to inquiries
• To send you updates, newsletters, and promotional offers (with your consent)

We DO NOT sell or rent your personal information.

We may share information with:

• Service providers (payment processing, email delivery)
• Legal authorities (if required by law)
• Your clients (with your consent)

We may disclose information:

• To comply with legal obligations
• To protect our rights or safety
• In connection with a business sale

We use cookies to:

• Remember your preferences
• Analyze website usage
• Improve user experience

You can:

• Accept or reject cookies in your browser
• Delete cookies at any time
• Use private browsing mode

We implement security measures to protect your data:

• Secure email encryption
• Password-protected files
• Regular backups
• Secure servers

Limitations:

• No internet transmission is 100% secure
• We cannot guarantee absolute security

Under Canadian Privacy Laws (PIPEDA), you have the right to:

• Access: Request a copy of your personal information
• Know: What information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

Our services are NOT intended for children under 13.

We do not knowingly collect personal information from children.

We may update this Privacy Policy:

• To reflect changes in our practices
• To comply with new laws
• To improve accuracy

We will notify you of significant changes:

• Via email
• On our website
• By posting the updated policy

For privacy-related questions:

• Email: malcolm@exalldigital.ca
• Address: 6517 County Road 30, Trent Hills, Ontario

You may also contact:

• Office of the Privacy Commissioner of Canada
• 1-866-295-0636
• www.priv.gc.ca